All Systems Operational

Uptime over the past 90 days. View historical uptime.
hotdoc.com.au Operational
Practices Operational
Sidebar Operational
Kiosk Operational
Connector Operational
Dashboard Operational
Integrations Operational
Other Services Operational
AWS apigateway-ap-southeast-2 Operational
AWS autoscaling-ap-southeast-2 Operational
AWS ecr-ap-southeast-2 Operational
AWS eks-ap-southeast-2 Operational
AWS elasticache-ap-southeast-2 Operational
AWS guardduty-ap-southeast-2 Operational
AWS lambda-ap-southeast-2 Operational
AWS rds-ap-southeast-2 Operational
AWS s3-ap-southeast-2 Operational
AWS secretsmanager-ap-southeast-2 Operational
AWS securityhub-ap-southeast-2 Operational
AWS sns-ap-southeast-2 Operational
AWS sqs-ap-southeast-2 Operational
AWS sso-ap-southeast-2 Operational
AWS transfer-ap-southeast-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Degraded Performance
Resolved - This incident has now been resolved and all processing should be resume to normal status.
Nov 2, 08:54 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 30, 14:56 AEDT
Identified - From about 1:10pm AEDT today, a background data sync caused a slowdown that affected HotDoc. During this time, the website, patient app and clinic access may have stopped working or been very slow.

Current status
We've identified the cause and paused the affected sync. Services are recovering, and queues are recovering. Customer may continue to still experience some delay while we clear the backlog.

We'll post another update as soon as we have more information or the issue is resolved.
Oct 30, 14:19 AEDT

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Oct 29, 2026

No incidents reported.

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